Carrier / Vendor Neutral Data Centres
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Carrier / Vendor Neutral Data Centres

About Us

icolo.io designs, builds and operates state of the art carrier neutral data centers to serve a broad spectrum of clients – telecom carriers, ISPs and peering points, IT and cloud providers, content providers, enterprise and financial services customers. These Data Centers are hyper-connected hubs and provide colocation services  which include power, security, network access, redundancy, rack space, and precision cooling to its customers.

Our Data Centers are carrier neutral, we welcome other carriers into our data centers where our customers need them.

Clients benefit from lower costs and improved resilience by securely housing their information systems and networking equipment in our purpose built facilities which are operated to global best practices by an expert organisation.

 
 

Colocation

Colocate your business critical equipment in one of icolo.io’s secure, state-of-the-art data centers that connect directly to our wide variety of network carriers. From extensive power backup systems to complete fire detection and suppression plans, each facility is constructed to ensure the safety and security of your equipment. We offer:

  • Premium Colocation for up to 58U rack available
  • Half racks available
  • Metered power
  • Bespoke in rack DC solutions
  • 3 phase power available
  • 1kW to 10kW per rack
  • Customer Suites
  • Private, secured cage available
  • Ability to install biometric security and CCTV cameras
  • Bespoke AC and DC power options available over 1 Megawatt
 
 

Physical Interconnect Services

Our data cabling system allows for the configuration of flexible and scalable interconnections to multiple carriers and upstream service providers in our Data Center. The service also includes direct access to potentially valuable business partners within the Data Center as well as direct connection through to undersea cable providers. cross connects to any icolo.io’s client, carrier or service provider can be installed within 48 hours.

 
 

Co-working Space

As part of providing a holistic solution for our customers, we offer international standard co-working spaces at some of our Data Center locations. We provide a flexible working environment with the quality and comfort associated with having your own offices, coupled with the advantage being next to the Data Center.
What do you get with our Shared Office Space?

  • Desk, chair, lockable storage unit and secure access to your office
  • High speed internet access (included in monthly price*)
  • Full access to business centre facilities including stocked kitchens, breakout areas & meeting rooms
  • Fixed price with no long term commitment on space.
 
 

Remote Hands & Eyes

Sometimes, you just really need to physically get to your servers in a hurry. Why not call us up and we can help you. Our fully trained site engineers are here to help.

Our Remote Hands and Eyes service includes:

  • Onsite/offsite technical assistance and troubleshooting
  • Equipment installations and configurations
  • Ladder racking, pre-wiring of patch panels and equipment
  • Interface card removal, installation and configuration
  • Testing media for continuity and proper signaling
  • Providing visual verifications to assist in remote troubleshooting
  • Inventorying/labelling of equipment
  • Assistance in the conference room and with AV equipment setup
  • Power cycling a router, server and switch and soft-booting a server
  • Adding, removing and verifying a demarcation
  • Moving equipment within your space and cabinets
  • Moving or securing cables
  • Installation Support
  • Remote Hands Support
  • Cross-Connections
  • Delivery Reception
  • Secure Storage Services
  • BMS Access
  • Project Office Space
 
 

Power

Icolo.io’s most critical responsibility to our customers is to ensure that they continuous availability of power. To maintain power availability, our data centres are designed with resilient electrical backedup by powerful UPS systems and high capacity generators

  • All our data center are designed with 2 independent power lines that terminates in each rack in the data center. Power is cascaded to multiple resilient distribution boards that enable the servicing of multiple zones simultaneously
  • We deploy high-capacity generators that guarantee power availability even during metro-wide power outages. Together with substantial on-site diesel stockpiles and short-notice diesel refueling contracts with multiple vendors at each data centre location, our electricity backup capabilities are extensive. This permits us to supply necessary power to organizations that require 24/7 infrastructure availability, such as online retailers and global financial services companies.
  • Multiple uninterruptible power source (UPS) systems in every data center to eliminate fluctuations and to provide clean, continuous power to your critical systems. In addition, all of the systems contained in the data centre are configured to be resilient, allowing us to provide you with consistent infrastructure and security performance. Fully online UPSs ensure frequency, voltage and surge stability.
  • Robust Protection Against Electrical Surges
 
 

Cooling

Our precision cooling systems have been designed specifically to meet the needs of data center heat loads and have concurrent system with a N+1 redundancy design. Our systems also keep in mind the needs of high density computing

  • Ambient temperatures are maintained 22-27 Degrees Celsius
  • Humidity is maintained at less than 60%
 
 

Security

Our world class security concepts have been adapted from the strictest standards of ensuring safety for our customer’s infrastructure. We build advanced, multi-level physical security into every data center facility to ensure that your infrastructure is physically secure. We also provide optional advanced access control and security services that supplement our standard measures.

  • On-premises security guards
  • Comprehensive perimeter and building security, with multiple levels of security
  • Pre-authorisation required for data centre access
  • A visitor’s identity is visually confirmed against a picture on a named user list
  • Additional biometric confirmation through fingerprint imaging
  • Service areas are physically separated from data centre areas
  • Continuous video surveillance of all zones and cabinets
  • Comprehensive audit logs are maintained on all site access
  • Additional bespoke access policies can be implemented for private cage clients
 
 

Peering

We believe great networks are about peering and not raw bandwidth. Our peering solution is a neutral, layer 2 Internet Exchange point located in our Data Centers. It enables exchange of vast troves of data between customer via their services providers via public peering. The network service providers include both local as well as International providers. With our peering solutions customers are able to

  • Reduced costs in local bandwidth by eliminating roundtrips between service providers
  • Reduced latency with simplified routing and direct interconnects
  • Improved performance by bypassing potential traffic bottlenecks
  • Increased resilience by offering convenient multiple network connection options
 
 

Connectivity

As a carrier-neutral facility, competitive and resilient connectivity will be available within the multi-carrier Meet-Me-Rooms in the datacentre. Icolo.io hubs have an ecosystem of submarine cable providers, local terrestrial networks and several other major IP backbones have establish strategic interconnections in our facilities. Customers have the opportunity to leverage network density and the choice of interconnection partners to achieve the network deployment speed and scale you need.

  • Peering
  • Inter-DC Interconnects fibre/ethernet
 
 

Nairobi

Our Nairobi campus is set to open in November 2018. This is a hyperconnected data center, purpose built for the global colocation market situated in Karen, Nairobi within easy access of Jomo Kenyatta International airport and Nairobi downtown set in a University campus.

  • Single storey purpose built buildings with a built up area of 4000sqm
  • 4 MVA dual power source with back up power from Generators for each line
  • 1000 sqm of IT space
  • National and International Carriers
  • PCI-DSS and ISO 27001 certification (ongoing)

To see more technical specifications of the facility, take a look at our data sheet:
NBO One Datasheet

 
 

Mombasa

This is a hyperconnected, Tier-III data center purpose built for the global colocation market situated in Miritini, Mombasa. The port city of Mombasa is also the landing station for all of the undersea cable operators and international network hub for internet traffic in the region. The data center has been open for business since August 2017.

Mombasa One is:

  • Single storey purpose built building with a built up area of 1800 sqm
  • 2 MVA site power with redundant primary power from Generators
  • 500 sqm of IT space
  • National and International Carriers
  • PCI-DSS and ISO 27001 certification (ongoing)

To see more technical specifications of the facility, take a look at our data sheet:
MBA One Datasheet

 
 

Galleries

Videos

Photos

 
  •  
    17.08.2016 | 4 mins 42 secsThe gateway to Africa - carrier-neutral data centres in Kenya
  •  
    11.11.2015 | 5 mins 39 secsIcolo sets up new data centre in Mombasa
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Addresses

Office

66 Muthithi Road, Westlands, Nairobi, Kenya

Post

P. O. Box 1649, Karen, Nairobi, 00502, Kenya

Telephone

Office: +254 796 126 538
Cell: +254 702 121 113

Service Center (ISC)

Email: [email protected]
Web Portal: https://portal.icolo.io
Telephone: +254 (0) 709 182 2000

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